FAQ
Q1: Who are the sellers?
Sellers are typically producers, farmers, and cooperatives
of agricultural crops. All sellers are verified by our platform through a seller-specific
(KYC) process, to keep market-wide credibility.
Q2: Who are the buyers?
Buyers can be referred to as industrial buyers, who may be
crop processors, food manufacturers, food retailers, etc… All buyers are
verified with a buyer-specific (KYC) process.
Q3: What is KYC?
Know-Your-Customer (KYC) is the process we use to verify
the identity of our platform users, assessing their reliability and
trustworthiness to perform digital crop transactions over the Twor Mart
platform. To obtain a KYC-verified account, we require the user to provide us
with 1. company registration, 2. proof of user ID and address, and 3. proof of
company IBAN.
Q4: Are contracts legally
binding?
YES! Once both parties agree upon the terms &
conditions of their transactional deal, then these terms and conditions become
legally binding. This makes sure that both buyer and/or seller take full
responsibility if a transaction is not performed in accordance with the agreed-upon
terms & conditions.
Q5: How much does it cost?
Twor Mart charges a small fee to both buyer and seller,
only after the transaction is made on the platform. Our fee price is based on
the transaction’s value & volume. We only apply transparent prices and keep
our users updated about our fees throughout the whole process.
Q6: How are payments made?
We provide securely integrated payment options to all our
users. Allowing you to pay transactions at any moment and from anywhere.
Q7: How is money received?
Once an agreement is made, and the transaction proceeds, the buyer’s payment amount is deducted from his Twor Mart Wallet and held in Twor India Private Limited’s escrow account until the product is delivered in accordance with the established terms & conditions. When the buyer accepts the delivery, we immediately deposit the money into the Twor Mart wallet of the seller, which is then automatically transferred to the seller’s commercial bank account. Note that advanced payments are received immediately upon the agreement of both parties.
Twor Mart is a provider of marketplace for raw materials for the construction.
Twor Mart serves in the B2B, Social Impact space in the Retail, Real Estate and Construction Tech market segments.
Our digital capabilities mean that our customers are more efficient, saving them time and money. Through our digital platforms, we continually keep our customers updated with their order details when they are on the go. This means that our customers know where their products will be – exactly when they need them.
Subscribe to our newsletter for regular updates about Offers, Coupons & more
Follow Us
Mobile Apps
